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Sometimes merely focusing on communicating with your team isn’t enough. Why? Because the intention you set forth is often misunderstood by your audience. The gap between what you mean to
In my last two posts, I discussed why it’s important to incorporate the seven learning styles into adult learning and how online learning programs can do that effectively. In this
In 1968, the Harvard Business Review (HBR) published Frederick Herzberg’s article, “One more time: how do you motivate employees?”. This is still one of the most widely read HBR articles
It’s easy, when someone from another generation is driving you crazy, to overlook the unique contributions they can make. Yet it’s crucially important to remember that every generation has strengths
Let’s put your conflict handling-skills to the test! In this three-part series on conflict management, I introduced the Thomas-Kilman Conflict Mode Instrument (TKI), a fantastic tool to guide leaders when facing conflict. With
To tackle longstanding workplace discrimination, many future-focused organizations are adding diversity officers to their leadership teams. Why? Because the Equal Employment Opportunity Commission didn’t solve the ethnic, racial and gender
OSHA (The Occupational Safety and Health Administration) deemed stress a “hazard of the workplace,” and estimates put the cost of stress at $190 billion a year in annual healthcare bills.
Last week, I introduced the Thomas-Kilmann Conflict Mode Instrument (TKI), my favorite tool for developing conflict management knowledge. Leaders can use this tool to identify the way they typically handle conflict, and
We’ve all heard stories or perhaps even witnessed leaders who just can’t keep their cool. They may storm through the office, slam a phone down, berate a manager or simply
Conflict happens, whether we want it to or not. Most of us have a strong, visceral reaction to conflict, including (but not limited to) fear, avoidance, excitement and/or dread. However,